Shipping policy

Thank you for choosing our company for your tableware needs. We are committed to providing a smooth and efficient shipping experience. Please review our shipping policy below:

Delivery Timeframe
All orders will be processed and shipped within 24 hours of the moment of placing the order.

Free Shipping

The Netherlands/Belgium
Free shipping on orders over €50.
Delivery within 2 - 3 business days.

Rest of Europe
Free shipping on orders over €100.
Delivery within 3 - 5 business days.

Shipping Methods
We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.

The shipping method will be selected based on the destination and the size/weight of the package.

Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information.

You can use the provided tracking number to monitor the progress of your shipment.

International Shipping
We offer international shipping to various countries. Please note that additional customs fees, taxes, or duties may apply, depending on the destination country's regulations.

Customers are responsible for any additional charges related to customs clearance. Please contact your local customs office for more information.

Packaging
We take great care in packaging our glassware to ensure it arrives in excellent condition. We use sturdy packaging materials and protective layers to minimize the risk of damage during transit.

Order Modifications and Address Changes
If you need to modify your order or change the shipping address, please contact our customer service as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been shipped.

Shipment Issues and Returns
In the unlikely event of any issues with your shipment, such as damage or missing items, please contact our customer service within a reasonable timeframe.

For returns or exchanges, please refer to our Return Policy for instructions on how to initiate the process.

Please note that the above shipping policy is subject to change without prior notice. Any updates or modifications will be communicated on our website or through direct customer notifications.

If you have any further questions or require assistance regarding shipping, please don't hesitate to contact our customer service. We are here to help and ensure your satisfaction with our products and services.