FAQ'S
Frequently Asked Questions (FAQ) - SubliQ
What type of product does your company offer
Our company offers a wide range of luxury tableware products, including:
- Wine glasses - primarily intended for wine.
- Regular glasses - perfect for serving refreshing mixed drinks as well as wine.
- Carafes - suitable for wine, juices or water.
What material are the glasses made of?
All glasses are made of high-quality glass, providing a clear and transparent appearance. This enhances the stylish presentation of your beverages.
Are the glasses dishwasher safe?
Yes, all our luxury glasses can be safely placed in the dishwasher. This makes cleaning and maintaining the glasses easy and convenient.
How are the glasses sold?
All glasses are sold in sets of 2, except for the individual carafe. However, the carafe set includes a carafe along with 2 glasses. This ensures a complete and harmonious table experience.
What occasions are the glasses suitable for?
Our luxury glasses are suitable for various occasions, including everyday use, parties, special events, and also as gifts. They add a touch of elegance and sophistication to any table setting.
Are the glasses sturdy and durable?
Yes, our luxury glasses are made of high-quality glass that is sturdy and durable. They are designed to last and withstand daily use.
Are the glasses suitable for professional use in bars or restaurants?
Absolutely! Our luxury glasses are suitable for both home use and professional use in bars, restaurants, or other hospitality establishments. They add a touch of style to any drink presentation.
Does your company offer international shipping?
Yes, we offer international shipping. Please contact our customer service for more information on shipping costs and delivery times to your specific location.
Are there discounts available when purchasing multiple sets of glasses?
We regularly offer special deals and discounts to our customers. Keep an eye on our website or newsletter for any ongoing promotions or bundle offers.
What is your company's return policy?
We strive for complete customer satisfaction. If you are not satisfied with your purchase, please contact our customer service within a specified period to discuss options for returns or exchanges. Ensure that the glasses are returned in unused and original condition, including the packaging.
Are the glasses suitable for both indoor and outdoor use?
Yes, our luxury glasses are suitable for both indoor and outdoor use. You can use them for special occasions in your dining room, as well as outside on your patio or during a picnic.
Are the glasses lead-free?
Yes, all our luxury glasses are lead-free and meet the highest safety standards. They are safe to use and provide an optimal drinking experience.
Can the glasses also be used for beverages other than the recommended types?
Absolutely! Although the glasses are designed for specific beverages such as wine, water, mixed drinks, coffee/whiskey, and champagne, you can also use them for other beverages according to your preference. The versatile design makes them suitable for a variety of drink options.
Are the glasses suitable for special occasions and gifts?
Yes, our luxury glasses are perfect for special occasions like birthdays, weddings, anniversaries, and housewarmings. They also make beautiful gifts for your loved ones who enjoy their favorite drinks in style.
Does your company offer custom engraving or personalization of the glasses?Currently, we do not offer custom engraving or personalization of the glasses. However, we provide high-quality glasses with a stylish design that will make an impression without personalization.
Are the glasses securely packaged for shipping to prevent damage?
Yes, we ensure secure packaging to minimize damage during transportation. We use sturdy packaging materials and protective layers to ensure the glasses arrive safely and undamaged to your doorstep.